GUEST SERVICE AGENT - FRONT OFFICE Job at PROSPERA, Coraopolis, PA

U0pWaW16ZTE2Q2haTnFVbHNRaWRrcXl4
  • PROSPERA
  • Coraopolis, PA

Job Description

Job Description

Job Description

Description:

Job description

Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Requirements:

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Maintain updated records of bookings and payments

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Customer service attitude
  • Excellent communication and organizational skills
  • Must be available to work a flexible schedule, including nights, weekends and holidays.

*EMPLOYEES WILL BE REQUIRED TO HAVE EVENING, WEEKEND AND HOLIDAY AVAILABILITY*Job Types: Full-time, Part-time

Pay: $14.00 - $14.50 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays
  • Night shift
  • Weekends as needed

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person

Job Tags

Hourly pay, Holiday work, Full time, Part time, Work experience placement, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Oversight Board

Case and Policy Officer Job at Oversight Board

 ...Degree educated, preferably at a masters level, in a discipline relevant to content...  ...,923.00-$109,975.00 3 weeks agoGlobal Regulatory Affairs & Public Policy Analyst Washington, DC...  ...Acquisition Policy and Process Analyst - Entry Level Washington, DC $165,000.00-$175,0... 

Ukrops Homestyle Foods

Inventory and Receiving Associate - Kitchen - Night Shift Job at Ukrops Homestyle Foods

 ...Specialists are a key role at Ukrop's Homestyle Foods in ensuring the warehouse can run smoothly. In this role associates are responsible for...  ..., unload, and store goods Ensureraw materials (including packaging materials) are staged and available to the production area and... 

Premier Medical Staffing Services

Travel Nurse RN - Med Surg Job at Premier Medical Staffing Services

 ...Medical Staffing Services is seeking a travel nurse RN Med Surg for a travel nursing job in...  ...07/2025~ Duration: 13 weeks ~36 hours per week ~ Shift: 12 hours, days ~...  ...of the healthcare landscape, we offer per-diem, contract and direct hire placements to support... 

Aspen Medical

Dentist Job at Aspen Medical

 ...JOB AD: Dentist Aspen Medical has an exciting opportunity for Dentists to partner with us in providing quality medical care to patients...  ...Requirements: Education: Successful completion ofa dental school approved by the Commission on Accreditation of Dental and... 

Haley & Aldrich

Senior Civil/Environmental Engineer 3 (Boston) Job at Haley & Aldrich

 ...professional development. We are looking to add new talent to our growing team! We are currently seeking a Senior Civil/Environmental Engineer 3 to work in a technical support role with highly skilled professionals on diverse project teams in a dynamic environment....