Job Description

Job Description

Job Description

Join our team at the Four Points by Sheraton Hotel as an Overnight Shuttle Driver/Security Guard.

• Deliver on the promise to provide excellent guest service
• Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading the vehicle.
• Operate vehicle in accordance with state laws; observe all airport rules pertaining to the shuttle vehicles.
• Explain and promote hotel facilities, outlets, and services to guests and provide information regarding local attractions and activities.
• Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.
• Maintain vehicle mileage log.
• Regularly inspect and clear the hotel entrance and surrounding areas of litter and debris.
• Assist in housekeeping and/or laundry duties to include house attendant rounds and the washing, drying folding of hotel laundry.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure guest special requests are fulfilled and that proper delivery of guest services is delivered.
• Ensure compliance with federal, state, and local laws regarding health and safety.
• Support overnight security efforts at the hotel in support of the MOD.
• Perform other duties as assigned.

• High School diploma or equivalent required.
• One year of previous hotel experience or retail customer service preferred.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Professional verbal and written communication skills.
• Valid driver’s license required.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting, or pulling items weighing up to 100 pounds.
• Will be required to work mornings, evenings, weekends, and holidays.

Our renovated North Houston hotel has everything you need to maintain balance on the road, including a complimentary shuttle to Bush Intercontinental Airport. Refresh our stylish rooms and suites with modern decor, ergonomic workspaces, and signature plush bedding.

Stop by our Flight Deck restaurant to enjoy an inviting atmosphere to catch a game, craft cocktails, and enjoy a delicious meal. Feel your best at our luxurious indoor pool and 24-hour gym or enjoy outdoor recreation at the Houston Arboretum and the Golf Club of Houston. Your company!

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