Job Description

We are hiring a Sales and Customer Service Representative for an international supply chain logistics provider located in Tukwila, WA . In this full-time, permanent opportunity, you will be responsible for new customer development and existing customer support.

Job Title: Sales and Customer Service Representative

Location: Tukwila, WA

Duration: Direct hire opportunity

Pay Rate: $22 per hour

Schedule: M-F, 8:30am- 5:30pm

Job Duties:

• Promote sales activities to build accounts base and increase revenue. Seek out and explore all revenue opportunities to increase profit margins while keeping costs under strict control.
• Work closely and build relationship with customers, vendors, domestic and oversea agents regarding import, export and warehouse services.
• Produce and examine all necessary paperwork for import, export, warehouse and customs regulations.
• Ensure a 100% level of compliance with any related government agencies such as local, US domestic and applicable foreign agencies, which have functions of enforcement or compliance responsibilities, related to importing and exporting.
• Manage import, export transactions, including all related activities for an assigned base of accounts.
• Prepare reports of transactions to facilitate billing of shippers and foreign carries. Other duties may be assigned.
• Timely preparation of rates and quotes for customers and overseas agents.
• Contact established and potential customers to introduce Nissin’s services and arrange shipments.
• Update export -import regulations constantly and share all necessary information with all other employees.
• Negotiates with customers, to resolve problems and arrive at mutual agreements.

To be a fit for this role:

• Minimum 2 years college or AA degree. BA/BS preferred.
• Bi-lingual (English and Japanese), preferred.
• Excellent Oral and Written Communication skills required.
• Manage complex situations professionally and in timely manner.
• Computer literate. Proficient in MS Office (Word, Excel, PowerPoint).
• Detailed oriented and able to prioritize and organize workload
• Assertive, self-motivated, sense of urgency. Demonstrates initiative and willingness to learn new things
• Work well as part of a team and individually
• Possess excellent customer service skills

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